Intense Pulsed Light (IPL) technology targets the root of the hair by sending gentle light pulses, making the hairs go into their resting phase and over time less and less hair will grow, allowing you to enjoy smooth, hair-free skin for weeks up to months at a time.

We recommend using your device between 1-2 times a week consistently for a minimum of 12 weeks.

You can start noticing results in as little as 3 weeks, however this varies per person. Usually best results show after consistent use for 8-12 weeks.

Yes, overall it is pain-free. You may however experience some sensitivity in certain areas of the body when using your device on the highest levels, such as your bikini area. To minimise sensitivity, use the ice cool function on your device and gradually build up the levels.

You can use your device on your arms, legs, arm pits, bikini area, lower face, back, neck, feet, hands. Do not use your device around your eyes. We also don't recommend using your device directly on your back door (anus), due to potential sensitivity and lack of sight to navigate properly.

IPL targets pigment and therefore works best on a range of the lighter skin tones. On a dark brown to black skin tone the light flash might target the pigment in the skin instead of the hair. Check the skin tone chart if IPL works for your skin tone.

IPL also can't be used on white, grey or red hair due to lack of pigment.

Yes, make sure the area you want to treat is hair-free. You can use the razor that came with your device or a different razor of choice. Always make sure skin is clean and free of lotions, oils, tan or other products.

Do not use your device within 24 hours after waxing due to increased skin sensitivity.

Absolutely, you are free to shave whenever you like in between sessions with your device.

No, always make sure your skin is free of any product before using your device.

No, never use your device on tattoos as it will burn your skin. Always work around your tattoos or cover them before using your device and then work around them.

Please note:
This type of IPL is NOT made to treat tattoos, it is not the same as tattoo removal IPL and won't remove them, so do not try this with your device and always seek professional advice and treatment for this.

No, as IPL picks up on pigment it is not safe to use on dark spots, moles and freckles. Cover them or use a white pencil to color them white before treating the area.

Do not use your device on skin that has been fake tanned or tanned by the sun as this may cause discolouration of the skin due to the pigment.

No, do not use your device when pregnant or breastfeeding.

If you are currently experiencing any skin concerns, like but not limited to, eczema or psoriasis, you should always consult your dermatologist first for advice before using IPL.

We will ship your order within 1-2 working days.

You can return your device within 14 days in the same state you received it: undamaged, unused and in original packaging. Our full return policy you will find at check out.